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Hanoi Motorbike, Scooter Rental – Booking & Deposit

BOOKING DEPOSIT FOR YOUR VIETNAM MOTORBIKE TOURS

This business is part of Offroad Vietnam Adventure Travel and the booking deposit conditions are set by the mother company (Offroad Vietnam).

Reservation

– To reserve our fully guided or semi-guided tours, you need to send the first deposit to our bank account at least one month before the date of departure.

– To reserve our self-guided tours (motorbike rentals), you need to send the first deposit to our bank account as soon as you decide to hire the bike(s) while still available.

– The client is responsible for any bank charges. These can be sending fees, different conversion rates and worst of all a middle bank charge.

– You need to pay the due balance before or on the day of departure. If you don’t want to carry a lot of cash you can send us the balance before you arrive in Vietnam. You can do it via bank transfers or Western Union cash transfers. In addition, you can also pay with credit cards at our shop. However, you pay 3% bank service charges for Visa and MasterCard and 4% for American Express. Sadly, we don’t accept traveler’s cheques. Fortunately, we started to accept credit card payment online from March 2017.

Cancellation Or Delay Of Bookings

– Self-guided tours or motorbike rentals

50$US for change or delay of dates per booking.
There is no deposit refund.
No refund for unused rental days left.
You don’t get a refund for cancellation within 7 days before you collect the rental bike(s). In addition, you also need to pay a full amount of the rental.

– Fully guided or semi-guided tours

100$US for change or delay of dates per booking.
No deposit refund.
No refund for cancellation within 14 days before tour departure date and/or during/after the tour. In addition, you also need to pay a full amount of the tour.

– In all cases, we deduct bank charges from the refund plus 100 USD for our preparation fees.

– We use the local exchange rate from Vietcombank (if prices are in USD).

– If there is cancellation of one or several people, a refund will be made according to the clauses defined by Offroad Vietnam.

– The remaining price for the participants will have to be recalculated depending on the number of going participants. On the other hand, if additional participants join the original group number, the total price will be recalculated. Therefore, the new prices can be more expensive or cheaper.

– If one (or several) person leaves the tour once it has commenced, all logistical expenses (telephone, insurance, transport, etc) will be on the departing participants.

Insurance

– Our tours do not include personal medical insurance or motorbike tour accident insurance. In fact, Vietnam hasn’t officially accepted any foreign license, except international driving permit. Therefore, we couldn’t help to purchase a policy. Luckily, you can buy a personal medical insurance policy from companies like Allianz, CHI or World Nomads etc. They only request your country driving license with motorbike endorsement.

– Each participant must have individual repatriation insurance. You also provide information of the nearest representative office to Vietnam which we can contact in case of emergency.

– We ask each participant in our tours to sign a disclaimer stipulating that he/she contracted personal insurance and that Offroad Vietnam will not, under any circumstances, have to assume the responsibility for the expenses caused in the event of accident or disease. You pay Offroad Vietnam administration fees like phone and transport if you need our assistance.

Note About Tour Booking Deposit Conditions

– As a way to say “thank you”, we won’t ask a deposit from returning customers and you definitely get a discount on your next tour(s).

– We recommend intermediate or experienced riders to join our trip(s). However, we accept beginners or novice riders if you pay us a riding lesson. In any case, no refund is available to riders who can’t ride.

– We give no guarantee about weather conditions. Tours can be delayed but there is no refund if cancelled.

Contact us at hanoimotorbikerental@gmail.com for more information or instructions about booking deposit of your motorbike tour in Vietnam with us.

Top of page Hanoi Motorbike, Scooter Rental - Booking Deposit

  1. Chris Mazdzer Reply

    Hello,
    My name is Chris and my friend and I are looking to come to Vietnam to ride motorcycles around its northern parts during late March/Early April. I have read a lot of websites that state that we need Vietnamese drivers licenses but others that say we don’t. If you could clarify what we will need to be able to rent 250cc diatribes from you that would be appreciated. We live in the United States and I have my motorcycle license, does this carry over?

    Thanks,

    Chris

    • Anh Wu Reply

      Hello Chris. We sent a detailed reply to your email address. Please check and let us know if you still need more information. Thanks.

  2. Simon Reply

    Hi. Can you sent me a details about renting a motorcycle? It could be the same as you sent to Chris. Thanks

    • Anh Wu Reply

      Hello Simon. Please check your email for our reply. It’s too long to reply on this page. let us know your thoughts please.

  3. anoop Reply

    Hi,

    Can you please email me the same details as you did for Chris too?

    Thanks

    • Anh Wu Reply

      Driving license

      First, none of foreign licenses is valid in Vietnam, including your country license. There are conflicting reports about this but the reality is unfortunately not a good news.

      The police rarely stop you to check license unless you do something wrong. It’s more to do with personal medical insurance. You can’t get a local license with a tourist visa, even if you have a business visa, you need a company to sponsor you and wait 7-10 days after you arrive in Vietnam to do paperwork. This means nearly impossible to get a local license and therefore you can’t buy any insurance in Vietnam. If you don’t have a Vietnamese driving license, you can’t purchase any local bike insurance policy for you. Luckily, you can buy a personal medical insurance policy from companies like Allianz, CHI or World Nomads…They only request your country driving license. Vietnam driving license is a very complicated issue. Even Vietnam doesn’t recognize any foreign license but take it easy you will be ok. We don’t need a license to join our tours or hire our bikes. More details are at this link.

      The government is working on accepting international driving license from 2015 but unfortunately there is no final confirmation from the Ministry of Transport. Laws in Vietnam need sometime to be enforced through a complicated system of decrees and letters. Now they are talking about 2016 after many delays. However, no official confirmation as of today.

      Insurance on a motorbike trip

      The question of having a Vietnamese license actually relates to insurance. There are three types of insurance but you only can get one for yourselves (personal medical insurance), please see more details by following this link.

  4. hilbold julien Reply

    Hello. I will travel in north Vietnam 11 to 22 October with my girlfriend and I would like to rent a motorbike for 2 people. I have my motorbike driver licence in France. Can you make me an offer please?

    1 offer just to rent and 1 offer with an example of a complete trip in autonomy in north with road book only.

    best regards

    Julien.

    • Anh Wu Reply

      Offroad Vietnam is based in Hanoi only and haven’t provided one-way motorbike hire yet. Unfortunately, you currently need to collect and return rental bikes in Hanoi only. We rent only near new 125cc Honda bikes or the older but still reliable Honda XR250’s. They were made by Japanese Honda companies, not the Chinese copies. We don’t use other brands due to part availability and reliability. However, none of our bike is really suitable for riding two up. If you ride two up the pillion passenger won’t be comfortable and not enough room for rider’s legs. This is sadly an honest advice. A standard touring motorbike for two people is from 650cc and this is very expensive in Vietnam due to 120% taxes. FYI, I just bought a new Kawasaki Versys 650cc for my personal use and the cost is 14,000$US!!! That’s ways too much for business.

      Please follow this link to have more details of prices.

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